REFUND & RETURN POLICY

Taffi’s Y2K
Last updated: February 2026

1. Overview

At Taffi’s Y2K, we want you to love your purchase. If for any reason you are not completely satisfied, we offer returns under the conditions outlined below.

2. Return Eligibility

You may request a return within 14 days of delivery.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original condition
  • The item must be in original packaging
  • Proof of purchase is required

Items that show signs of wear, damage, or alteration will not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

  • Final sale items
  • Discounted or promotional items
  • Intimate apparel or worn garments
  • Custom or made-to-order pieces
  • Gift cards

4. Return Process

To initiate a return, please contact us at:

📩 contact@taffisy2k.com

Include:

  • Your order number
  • The item(s) you wish to return
  • Reason for return

Once approved, you will receive return instructions.

Returns sent without prior authorization may not be accepted.

5. Refunds

After we receive and inspect the returned item, we will notify you of approval or rejection.

If approved:

  • Refunds will be issued to the original payment method
  • Processing time may take 5–10 business days, depending on your bank or payment provider

Original shipping fees are non-refundable unless the return is due to our error.

6. Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective
  • The wrong item was sent

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery at:

📩 contact@taffisy2k.com

Please include photos of the item and packaging.

8. Exchanges

We do not guarantee exchanges due to limited inventory.

If you wish to exchange an item, we recommend returning the original item and placing a new order.

9. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account
  2. Contact your credit card company
  3. Contact your bank

If you still have not received your refund, contact us at:

📩 contact@taffisy2k.com

10. Policy Updates

We reserve the right to modify this Refund & Return Policy at any time. Updates will be posted on this page.

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